Finding your ideal customers

Key points Who are our ‘ideal’ customers? Once you have done a marketing plan, the answer to “Who are our customers?” should be clear.  But it will take more work to define “Who are our ‘ideal’ customers?” When starting up, companies are grateful for a sale – any sale, i.e., a small validation that someone […]

Federal Budget 2025: What Small Businesses Need to Know

The Australian Federal Budget for 2025-26 introduces a range of measures that will directly affect small businesses across various industries. Understanding these changes is crucial for business owners who want to make informed decisions, optimise their financial strategies, and leverage new opportunities. Small businesses form the backbone of Australia’s economy, accounting for nearly half of private […]

Building healthy intergenerational teams

Harnessing the power of an intergenerational workforce As the world of work rapidly evolves, forward-thinking leaders are turning their attention to one of the most powerful forces shaping organisational performance: the intergenerational workforce. Today’s teams are more diverse in age than ever before, bringing together the experiences, expectations and energy of five generations. This mix […]

How to beat manufacturing mayhem: Four business owners share their tips

Manufacturing products isn’t easy if you’re a small business. In this piece, four founders spill everything they’ve learnt in the messy, make-or-break world of small-biz manufacturing. Finding the right manufacturer – Effect Beauty Co Finding a manufacturer who would make her products to standard was an uphill battle for lash-maker Taneia Hill. Taneia wanted her […]

10 Innovative Sales Strategies for Small Businesses

Key Highlights Introduction In the competitive world of business, small businesses often face unique challenges when it comes to sales. Limited resources, lack of brand recognition, and a smaller customer base can make it difficult for small businesses to achieve sales growth. However, with the right sales strategies in place, small businesses can overcome these […]