Why Resilience Isn’t a Personality Trait Resilience is often framed as something you’re born with, but in business, it’s far more practical than that. Resilience isn’t about being tougher, grittier, or more determined than the next business owner. It’s about structure. The most resilient businesses are run by business owners with dependable systems that continue […]
Millennials were the highest-spending generation once again. Online shopping among Australians is booming, as Australia Post has shared the key trends and data behind a landmark year in e-commerce. Total transaction value reached $82.6 billion in 2025, a 14 per cent year-on-year increase. AusPost said shifting consumer habits are at the centre of the sector’s […]
In Hollywood movies and Netflix shows, ending an employment contract is as simple as yelling “You’re fired” or “I quit!” In reality, it’s not this simple. Difficult situations can crop up with your team, so here are some steps to help you manage the risk assessment, comply with employment legislation and have those hard to […]
Is 2026 the year you take the plunge and start a business? We’ve pulled together some essential dos and don’ts to make sure you start things right. Starting a business is an exciting time, but it does come with challenges. We’ve brought together some tips to help things run smoothly, along with some common pitfalls […]
Every company carries the fingerprint of its founder. Before there is a leadership team, a policy manual, or a brand book, there is a person making decisions. Their background, stress responses, values, habits, insecurities, and ambitions all shape how the business operates. Over time, those patterns harden into culture. Research from Harvard Business School has […]
The biggest risks in business rarely arrive with sirens, writes Jessica Hatzis, so you’d be wise to listen to people who have walked the path before. Jessica Hatzis. Source: SmartCompany via Canva I’m often asked what the biggest mistake of my career has been. People wait baited breath, expecting a story about a mistake of […]
How To Stay Relevant And Visible When Working Remotely How do I stay relevant when I’m not in an office/work remotely? These are actually two questions in one because you can fade to irrelevance even if you work in the office, so what you need to consider is both: 1) staying relevant; and 2) staying […]
Most small business owners didn’t start their business because they love selling. You started because you have a skill, a passion, or a dream. But as you know: without sales, there’s no business. And yet many of us freeze at the word “selling.” It conjures pushy brochures, cold calls and uncomfortable conversations. What if I […]
In short: Gen Z customers, according to one survey, now expect super-fast deliveries thanks to their experiences with the e-commerce giants. In response, many businesses are dividing their shops into retail and wholesale to compete with fast delivery from major players. What’s next? By packaging in-store, smaller retailers say they hope to be able to […]
For many small business owners in Australia, the line between personal and business finances starts clearly enough. A separate bank account. An ABN. A plan to “do it properly”. Then reality sets in. A quiet month means topping up the business account from personal savings. A personal phone doubles as the work phone. Groceries get […]
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