As subscription fatigue grows, brands must rethink retention strategies beyond monthly billing. Here are a few innovative, value-driven ways to build loyalty and recurring engagement without locking customers into another subscription. Key Takeaways Think about your monthly bank statement. You probably see a lot of small charges. There is a charge for music. There is […]
They say imitation is the sincerest form of flattery, but it certainly doesn’t feel that way when someone copies your business idea, product or artwork. So what protections do you have available to stop a copycat? There is nothing that can infuriate a business owner as much as noticing something they have come up with […]
If your business has ever followed you into the shower, interrupted dinner, or sat quietly in the back of your mind while you were meant to be “switching off”, you’re not alone. This is how it usually starts. You care about what you’re building. You want it to work. So you stay available. You reply […]
Why Resilience Isn’t a Personality Trait Resilience is often framed as something you’re born with, but in business, it’s far more practical than that. Resilience isn’t about being tougher, grittier, or more determined than the next business owner. It’s about structure. The most resilient businesses are run by business owners with dependable systems that continue […]
Millennials were the highest-spending generation once again. Online shopping among Australians is booming, as Australia Post has shared the key trends and data behind a landmark year in e-commerce. Total transaction value reached $82.6 billion in 2025, a 14 per cent year-on-year increase. AusPost said shifting consumer habits are at the centre of the sector’s […]
In Hollywood movies and Netflix shows, ending an employment contract is as simple as yelling “You’re fired” or “I quit!” In reality, it’s not this simple. Difficult situations can crop up with your team, so here are some steps to help you manage the risk assessment, comply with employment legislation and have those hard to […]
Is 2026 the year you take the plunge and start a business? We’ve pulled together some essential dos and don’ts to make sure you start things right. Starting a business is an exciting time, but it does come with challenges. We’ve brought together some tips to help things run smoothly, along with some common pitfalls […]
Every company carries the fingerprint of its founder. Before there is a leadership team, a policy manual, or a brand book, there is a person making decisions. Their background, stress responses, values, habits, insecurities, and ambitions all shape how the business operates. Over time, those patterns harden into culture. Research from Harvard Business School has […]
The biggest risks in business rarely arrive with sirens, writes Jessica Hatzis, so you’d be wise to listen to people who have walked the path before. Jessica Hatzis. Source: SmartCompany via Canva I’m often asked what the biggest mistake of my career has been. People wait baited breath, expecting a story about a mistake of […]
How To Stay Relevant And Visible When Working Remotely How do I stay relevant when I’m not in an office/work remotely? These are actually two questions in one because you can fade to irrelevance even if you work in the office, so what you need to consider is both: 1) staying relevant; and 2) staying […]
Small But Mighty